Kalleid Documentation & Training

Kalleid professionals have extensive experience producing technical documentation and customized training materials to help maximize the business value of your IT projects and business transformation efforts.

Importance of Documentation & Training

One of the most important ways organizations can ensure success in IT projects and business transformation efforts is with effective change management strategies. A critical part of any good change management strategy is employee training support and documentation services to ensure the timely success of your project. High quality training and documentation are essential for high adoption rates of new processes and programs.

Employee Training

Today’s highly competitive business environment requires organizations to frequently and quickly train their employees. For training programs to be effective, they need to engage learners through carefully crafted curricula.

Whether your employees need to understand new work processes, operate a new software system, or simply acquire new skill sets, Kalleid can help you meet the complex learning and performance needs of your most critical team members with customized training programs. We have extensive experience with:
 

  • Curriculum design
  • eLearning course development
  • Software simulations
  • Training delivery

Documentation Services

Documentation is critical for training employees and meeting regulatory requirements. Kalleid has a team of skilled and experienced technical and content writers, editors, and instructional designers who can help you develop content (GxP compliant when required) to support your products, processes, and software.

Kalleid follows a process to meet your business goals. Our professionals work with you to develop a content plan that may include the use of your internal templates to streamline the production of necessary documentation. Next, we understand your intended audience. Then, we write clear, concise, customized and targeted documentation. After review, we can help you deliver the content.

Our documentation deliverables include:
 

  • User manuals
  • Online help
  • References
  • FAQs
  • Knowledge bases
  • Job aids
  • SOPs
  • Technical designs and specifications
  • Infrastructure qualifications
  • Content reuse analysis and planning
  • Content development (white papers, case studies, blogs)
  • Content Management

At Kalleid, our team of experts pride themselves on delivering quality, customized learning solutions for your business success.

Contact Us

All fields required.

Business Analysis

  • current and future state workflows
  • system requirements
  • business/IT/user alignment

Project Management

  • full project lifecycle management
  • risk assessments
  • communication plans

Documentation & Training

  • technical documentation
  • eLearning and curriculum design
  • SOPs/work instructions

Professional
Services

Testing & Validation

  • risk assessments
  • validation script generation & execution
  • user requirement specifications

Sales & Marketing Enablement

  • content plans
  • content repurposing and reformatting
  • sales/marketing collateral

Chemistry Data Migration

  • change impact assessment
  • change management plan
  • strategic communications

Change Management

  • change impact assessment
  • change management plan
  • strategic communications

Business Analysis

  • current and future state workflows
  • system requirements
  • business/IT/user alignment

Project Management

  • full project lifecycle management
  • risk assessments
  • communication plans

Documentation & Training

  • technical documentation
  • eLearning and curriculum design
  • SOPs/work instructions

Testing & Validation

  • risk assessments
  • validation script generation & execution
  • user requirement specifications

Sales & Marketing Enablement

  • content plans
  • content repurposing and reformatting
  • sales/marketing collateral

Chemistry Data Migration

  • change impact assessment
  • change management plan
  • strategic communications

Change Management

  • change impact assessment
  • change management plan
  • strategic communications